SEVERE BUG IN 2.5.4.0

[tharrison1]

[sshanu]

Congratulations, that would be the stupidest post I only read half of this week...

[old_death]

Wow, sounds like he is advocating for binding applications to kind of a law - and most certainly, Shareaza will obey this, especially as the Shareaza.exe is able to read this forums and interpret correctly what it does find here.

[cyko_01]

[smokex]

/me quotes something from Pirates of the Carribean: "They're not so much rules as a sort of guide lines you see." Hence the name "User Interface Guide Lines". They are guide lines which no Windows app bothers following since even Windows doesn't bother following them. Thx for the entertainment btw.

[tharrison1]

[tharrison1]

It did it again. I was checking on some downloads that were showing bold, as though remotely queued, to see where in line they were, and when I collapsed one of the [-]s the main window just disappeared replaced by this tiny thing saying "Please wait..." followed by a sequence of dialogs that didn't provide me any apparent path to get back to where I had been before I hit the [-].

Tell me why it's started doing this, and how to prevent this from happening again!

[cyko_01]

[blackflag100]

[old_death]

[cyko_01]

[blackflag100]

Hey, I was using a debug build for a while. I would have tested the DC++, too, but nobody gave any instructions or links to hublist files for getting it working until just before 2.5.4.0 came out, leaving inadequate time for testing. I believe I mentioned this in the bugs forum.

With "stable" builds like 2.5.4.0 being this unstable I can 100% sympathize with people like Tim that apparently avoid the debug builds expecting things to likely be even worse.

Presumably the debug build I used would indeed have been at least as unstable had I used DC++ with it.

[tharrison1]

IT JUST HAPPENED AGAIN.

THIS TIME I WASN'T EVEN DOING ANYTHING. I WAS WORKING IN ANOTHER WINDOW AND YOUR ****** "PLEASE WAIT" THING POPPED UP IN FRONT OF ME.

I DEMAND TO KNOW HOW TO PREVENT THIS EVER HAPPENING AGAIN. I WANT IT WORKING RELIABLY STARTING IN FIVE ******* MINUTES!

*POST CENSORED BY MODERATOR*

[old_death]

You know, we're lacking people who would like to help us. This concerns the entire project. Support, knowledge base on the Wiki, beta testing, coding. All of those things don't just come out of thin air. There are thousands of hours of serious work in each release of Shareaza. So I suggest either you stop trolling around here and continuing to insult people who spend a great deal of time to create this program, or you continue - but if you do so, we will have to block you from this board if you do not do some "productive trolling", which means that you do commit your crash reports to our crash report mailing list (should be done automatically if you hit "send" after a crash occured), provide detailed information on what you were doing while the crash was being triggered (What networks have you been connected to? Was BitTorrent active? What display mode were you using? Was there an action that triggered the crash (and if there was, what exactly did you do?) etc.) or help us in other ways.

Seriously, in the time we were dealing with you here, we could have already fixed the bugs you are complaining about, if the right information was available to do so. You know, Shareaza consists of more than half a million of lines of code... It's quite difficult to find the one faulty line (if it's not actually more than one) in such a big amount of text - not to speak about fixing it once it has been found.

Also, I'm not aware of your skills, but there are many things to do, where you could help - if you wish to do so. Translation work in over 30 languages is required to keep up the non-english parts of Shareaza (and you do most probably speak at least one of those languages, I suppose ), Icons and images need to be updated (maybe you have some graphical designer skills?) and documentation needs to be written. Maybe you even have children already who might take interest (if they are old enough, of course) in our project. I assure you, you will find working together with others on our project most intriguing... I certainly do.

[sshanu]

[old_death]

sshanu, might I suggest to calm down a bit? I don't want to have to warn you because of something like this... I hate warning good people...

[cyko_01]

[sshanu]

[blackflag100]

[old_death]

Crash reports do not contain any sensitive information, especially not information about what you are downloading. They do contain only information about in which module of Shareaza a crash occurred (if this information is available) and why (again, only if available).

[tharrison1]

It would be helpful if this was actually stated someplace.

In the meantime IT HAPPENED AGAIN. I thought I'd made my wishes in that regard adequately clear, but since it keeps happening, evidently I have not.

Precisely how loud must I shout, and how many times must I repeat myself, before my wishes regarding the operation of my computer and my copies of various pieces of software residing thereon will be respected? As I understand my private property rights per the law of the land in which I live, my home is my castle and within its four walls I am King. As for my computer, within its six panels of metal I am supposed to be God. It is not only liese majeste but blasphemy for my will to be defied in there! So ...

Where is the goddamn (and I mean that literally) patch that will stop this from happening?

This time I selected a large swath of downloads that had apparently (I daren't actually check since you broke the little [+][-] things!) frozen during handshaking, canceled them, and went to add them again from a set of search results.

Exactly how many different things did you break? [-] on downloads expanded to view sources is dangerous. Selecting search results and clicking "download" is dangerous. Simply leaving it running for long enough is dangerous. What exactly is safe? What are the workarounds, at least, that will allow me to search and download without being interrupted for tens of minutes all the bloody time?! I want to know, and I want to know quickly. So far you have been long on personal attacks and derision and very short on actually useful help, and this is after you posted a new version of your software on your public web site that is seriously unstable and was not apparently actually ready for prime time. And that was after a ludicrously long time since your previous version was released with a bug that made ed2k unusable. A bug that, as near as I can tell, has not been fixed.

So far I'm seeing a great deal of unprofessionalism here. We have a fake version squatting on your .com domain that you have done nothing about and which still ranks tops in google searches for your name; we have frequent showstopper bugs without any documented workarounds in the latest released version of your product; and we have unfriendly support staff with a penchant for name-calling and other childish responses when faced with a justifiably-irate user posting in your support board. Worse, said support staff doesn't even combine their nonconstructive output with useful advice, such as "do X instead of Y or tweak setting Z and this will stop happening; patch should be out next Tuesday". Instead they just seem to spend all their time and effort flaming people in the forum and none either posting constructive workaround information in the forum or actually debugging the damn software.

Well, that is the impression one gets, anyway. If it's a wrong impression, well, you're the ones making it. Perhaps there's something you should be doing differently if you want to make a different impression.

Oh, and now, a full 15 minutes after your latest unwanted crash, it has finally finished starting up again, and this time I see that one of you has apparently closed five or six of my open search tabs on my behalf and without consulting me!

I'd be uninstalling this turd-pile and returning to 2.5.3.0 in a heartbeat now if it weren't for the fact that I'd lose all my goddamn partial downloads (and access to DC++). Now all I can do is struggle with this lemon of a 2.5.4.0 version and curse floridly at it on a regular basis for the next year or so until you finally get up the energy to foist 2.5.5.0 upon the world -- and I won't be able to trust that 2.5.5.0 is at all stable either, no doubt.

I'd ask you to post a big prominent flashing red announcement on your main download page as soon as you finally released a version that wasn't an Edsel, and wait for that signal before "up"grading again, if I didn't know that your track record with recent releases proves beyond any reasonable doubt that you have no skill whatsoever at distinguishing a releasable version from something that shouldn't be considered better than at a pre-alpha state of readiness, so you'd probably release 2.5.5.0 and put the banner up for 2.5.5.0 even if 2.5.5.0 crashed reliably on startup.

[smokex]

[smokex]

[blackflag100]

Two in one day.

In my memory, you have never before released a version that was anywhere near this unstable. Clear lack of polish.

Butterfly effects should not happen in well-designed modular code. I don't suppose you considered using garbage collection and a largely functional approach with mostly immutable data structures? Thought not. Because what I'm seeing looks like what you get when you have unchecked pointer arithmetic, unchecked array bounds, and unsynchronized concurrent access to mutable data.

Shareaza is looking more and more like it is the Windows of file-sharing programs -- if you use something else you'll miss out on some things, and it has about the same level of performance and reliability.

I attached the zip generated by the bug thing. Now you have no excuses for not fixing it. Have a nice day.

[blackflag100]

Will one of those be enough or should I submit some, and Tim some more?

[tharrison1]

THREE IN ONE DAY.

It seems to me that it is actually becoming buggier and less stable day by day. I'm not using it any differently, yet it's definitely more unstable. The last two both happened while I was working with other applications and not doing anything to set it off, as well.

Explain.

Obviously it is changing, though I am not manually updating it. If it has an automatic patch ability, why are you using that to make 2.5.4.0 worse instead of better? When you're playing warmer-colder and someone says "colder, colder" you don't keep going in the same direction!

[cyko_01]

[old_death]

First, we do not have an automatic patch ability. Second, if you do know so well, where the bugs/crashes come from, why don't you simply post a piece of code to fix them?

[raspopov]

[tharrison1]

[raspopov]

You are too hysteric, I wont help you to locate and fix this bug yet.

[blackflag100]

Excuse me?

Are you seriously refusing to fix a showstopping bug that has affected myself and, no doubt, many other users because you don't like the attitude of one of those other users?

I'm starting to understand why Tim said what he did about unprofessionalism.

[raspopov]

I wasn't paid for Shareaza or for listening professional ******** users.

[cyko_01]

[blackflag100]

[cyko_01]

[eddyreen]

You're actiually going to help

Why paying so much attention to this ...., If this was my forum:
and who the hell are you ?, i would have banned him straight away !

You guys are too kind, always willing to help the one that hurts our/my feelings