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Disappearing files

PostPosted: 30 Dec 2011 22:57
by jloro
HELP!!!!!!!!! All the music I have downloaded just went away!!!! And I mean JUST. I've been fussing with music most of the day today and went to my library to see which artists I'd like to add to, and they're GONE!!!! Every file. Not in all music or genre or anywhere!!!!! What the heck???????????

Re: Disappearing files

PostPosted: 31 Dec 2011 03:18
by cyko_01
check under Tools > Shareaza Settings > Downloads and see where your completed files are being saved. Using the "open my downloads folder" link in the left pane of the home tab you can check if the files are in that location or not. If you are storing your files on an external (USB) hard drive the letter assigned to the drive may have changed from restarting the computer or plugging/unplugging new devices. Click Tools > Share Files and make sure that the folder given in your settings is also listed in the list of shared folders. On the left side of the library tab, in the left pane click "Folders"(at the top, beside "organizer" button). The folder you saw listed under settings should also be listed in the pane on the left. If you click on the folder in the left pane you should see all the files that the folder contains. If they are greyed out it means they have not been hashed yet and you need to wait a while until they are hashed again.