DrWatson: Difference between revisions
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==What is Dr Watson?== | {{Language}} | ||
Previous to [[BugTrap]], which is currently integrated into Shareaza to submit crashes to our development team, DrWatson, a Microsoft utility was used to submit crash reports. | |||
== What is Dr Watson? == | |||
Dr Watson is a Windows application that helps track problems in software. | Dr Watson is a Windows application that helps track problems in software. | ||
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==How to enable Dr Watson on Windows XP== | == How to enable Dr Watson on Windows XP == | ||
*Go to '''Start''', click '''Run''' | * Go to '''Start''', click '''Run''' | ||
*[[Image:start_drwatsn32.png]] | * [[Image:start_drwatsn32.png]] | ||
*Type '''drwtsn32 -i''' | * Type '''drwtsn32 -i''' | ||
[[Image:watson_enabled.png]] | [[Image:watson_enabled.png]] | ||
An alert will appear and show you've enabled it. | An alert will appear and show you've enabled it. | ||
Next you must configure it | Next you must configure it | ||
==Configuring Dr Watson== | == Configuring Dr Watson == | ||
*Go to '''Start''', click '''Run''' | * Go to '''Start''', click '''Run''' | ||
*Type '''drwtsn32''' ''(Please note: do not include the -i)'' | * Type '''drwtsn32''' ''(Please note: do not include the -i)'' | ||
*Configure the settings as shown below: | * Configure the settings as shown below: | ||
[[Image:watson_settings.png]] | [[Image:watson_settings.png]] | ||
Number of Errors To Save: '''2''' | * Number of Errors To Save: '''2''' | ||
Crash Dump Type: '''Mini''' | * Crash Dump Type: '''Mini''' | ||
Only check the following options: | * Only check the following options: | ||
'''Dump All Thread Contexts''' | * '''Dump All Thread Contexts''' | ||
'''Append to Existing Log File''' | * '''Append to Existing Log File''' | ||
'''Create Crash Dump File''' | * '''Create Crash Dump File''' | ||
Click OK | Click OK | ||
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The log will be saved in '''C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson''' | The log will be saved in '''C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson''' | ||
==How do I use Dr Watson?== | == How do I use Dr Watson? == | ||
Dr Watson is now installed and configured. If Shareaza crashes, Dr Watson will create a log file and a dump file containing information on the crash. | Dr Watson is now installed and configured. If Shareaza crashes, Dr Watson will create a log file and a dump file containing information on the crash. | ||
==Shareaza has crashed. How do I report?== | == Shareaza has crashed. How do I report? == | ||
If you see a dialog like the following: | If you see a dialog like the following: | ||
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==How do I enable Dr Watson in Windows 2000?== | == How do I enable Dr Watson in Windows 2000? == | ||
Open the command prompt and type '''drwtsn32 -i''' (or from the "Run..." command in the Windows start menu). | Open the command prompt and type '''drwtsn32 -i''' (or from the "Run..." command in the Windows start menu). | ||
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By default Windows 2000 saves the logs in '''C:\Documents and Settings\AllUsers\Documents\DrWatson''' | By default Windows 2000 saves the logs in '''C:\Documents and Settings\AllUsers\Documents\DrWatson''' | ||
==How do I enable Dr Watson in Windows 9x?== | == How do I enable Dr Watson in Windows 9x? == | ||
The Dr Watson executable is in '''C:\WINDOWS'''. Run it before starting Shareaza. | The Dr Watson executable is in '''C:\WINDOWS'''. Run it before starting Shareaza. | ||
Logs will be saved in '''C:\WINDOWS\DRWATSON''', and you only need to send in the most recent log. (You can delete all the logs after you've finished) | Logs will be saved in '''C:\WINDOWS\DRWATSON''', and you only need to send in the most recent log. (You can delete all the logs after you've finished) | ||
Revision as of 19:38, 6 March 2010
 Languages: |
[[::DrWatson|English]] • [[::DrWatson/de|Deutsch]] • [[::DrWatson/es|Español]] • [[::DrWatson/fr|Français]] • [[::DrWatson/he|עברית]] • [[::DrWatson/it|Italiano]] • [[::DrWatson/nl|Nederlands]] • [[::DrWatson/pl|Polski]] • [[::DrWatson/pt|Português]] • [[::DrWatson/ru|Русский]] • [[::DrWatson/zh-hant|中文(繁體)]] | e |
Previous to BugTrap, which is currently integrated into Shareaza to submit crashes to our development team, DrWatson, a Microsoft utility was used to submit crash reports.
What is Dr Watson?
Dr Watson is a Windows application that helps track problems in software. If Dr Watson is running when an application crashes, it will make logs which can help identify what caused the problem, and allow it to be prevented in the future.
How to enable Dr Watson on Windows XP
- Go to Start, click Run
- File:Start drwatsn32.png
- Type drwtsn32 -i
File:Watson enabled.png An alert will appear and show you've enabled it. Next you must configure it
Configuring Dr Watson
- Go to Start, click Run
- Type drwtsn32 (Please note: do not include the -i)
- Configure the settings as shown below:
- Number of Errors To Save: 2
- Crash Dump Type: Mini
- Only check the following options:
- Dump All Thread Contexts
- Append to Existing Log File
- Create Crash Dump File
Click OK
The log will be saved in C:\Documents and Settings\All Users\Application Data\Microsoft\Dr Watson
How do I use Dr Watson?
Dr Watson is now installed and configured. If Shareaza crashes, Dr Watson will create a log file and a dump file containing information on the crash.
If you see a dialog like the following: File:Shareaza wer crash.png Click on Don't Send
Dr Watson has now created a Dump file and a Log file in the directory specified when you configured it. File:Watson files.png Add both log files to a zip file and go to the Bugs forum to report it, and mention what you were doing when the crash happened
Run Dr Watson before starting Shareaza. If Shareaza crashes, find the most recent entry, zip it, and post it on the appropriate forum with a description of what you were doing when the crash happened. Also be sure to include your system specifications, operating system and connection type.
How do I enable Dr Watson in Windows 2000?
Open the command prompt and type drwtsn32 -i (or from the "Run..." command in the Windows start menu). The same configuration options apply as explained above. By default Windows 2000 saves the logs in C:\Documents and Settings\AllUsers\Documents\DrWatson
How do I enable Dr Watson in Windows 9x?
The Dr Watson executable is in C:\WINDOWS. Run it before starting Shareaza. Logs will be saved in C:\WINDOWS\DRWATSON, and you only need to send in the most recent log. (You can delete all the logs after you've finished)