New broadband service and VERY slow running of shareaza

[kboote]

I have recently moved home and have had to switch from Virgin cable to TalkTalk broadband. My downloads from shareaza have now shifted from around 75KB/s to 8B/s!!! I assume this is due to a problem with my settings, or my router, or a Firewall???

Now that I am on normal Broadband and am using the TalkTalk router HUAWEI HG521 (via ethernet cable not wirelessly) what should my Shareaza settings be and is there anything I should do to configure router or Firewall to enable me to enjoy decent download speeds on shareaza??

The internet via my TalkTalk connection is working fine so general connection speeds etc are acceptable.

Your help will be greatly appreciated.

[zigozag]

Please do the connection test that you can find within the help menu of Shareaza and report the result here.

[kboote]

Connection test produced the following:

" Detail log

Data dump: v1.12,to=5,ipf=no,ip=78.145.95.225,proxy=,port=6346,lang=en,el=0,php=5.2.6-1+lenny9
host=atdot.ch,path=/connectiontest/index.php,t=2010-08-26T19:45:32Z

Start connection test for TCP...
Get socket.
Attempt to connect to 78.145.95.225 on port 6346.
socket_connect() failed, error 115: Operation now in progress.
(Ignore the previous error reason, it's a timeout instead.)
Close socket.
Done, return code: 'TIMEOUT'.

Start connection test for UDP...
Get socket.
Attempt to bind to INADDR_ANY on any port.
Send /JCT: 3x12 bytes: GND\002sq\001\001\020JCT
Read response:
78.145.95.225:6346 sent 8 byte(s): GND\000sq\001\000 <- OK: packet accepted
Close socket.
Done, return code: 'ANSWERED'.
Detail log is hidden, click here to unhide.
Hide detail log.
Results
TCP: The TCP connection has timed out. This can be due to a stealth firewall or router that has not been configured properly for Shareaza.
UDP: An answer has been received from your client! This means that Shareaza is able to receive UDP packets from the network.
At least one problem has been detected and you probably have to configure your firewall or router for Shareaza. If you need help with configuring your firewall or router, visit this page on the wiki: FAQ: Routers/Firewalls.
Make the connection test
Port: ( Long timeout)
Shareaza Connection Test, v1.12. Questions and comments about this test are welcome on the Shareaza Forums. This test has been done 301282 times since 2009-07-02. Success rate: Both tests: 27%, TCP only: 6%, UDP only: 4%, none: 62%. Copyright © 2004-2008 jlh."

Does this help??

[ailurophobe]

Yes, it does. zigozag will probably be able to give more detailed advice, but the result means Shareaza is configured correctly and the problem is either your router or firewall being configured to only accept UDP instead of both TCP and UDP. (Or TCP rule being set but having incorrect port number.) So now you have some idea what to look for and where. Not a bad start.

[acerswap]

1st time I see a TCP error while UDP is working.

[ailurophobe]

Detail log kboote quoted says "UDP only 4%". So it is not that rare, it seems.

[zigozag]

[old_death]