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{{box|Most common problems are answered here. Problems are | {{box|Most common problems are answered here. Problems are separated by their respective category. If you do not see your problem in a certain category, check the Misconceptions category. Note, that the problem you are looking for might actually be a feature, rather than a bug of Shareaza, respectively a bug in a program outside of Shareaza, or maybe just a misinterpretation. | ||
If your problem is not on this page, try using the search function in the {{Shareaza Forums|forums}}. Less common questions are often answered there.}} | |||
'''General:''' | |||
* [[Clear Incomplete folder|How to clear Incomplete folder from unused files?]] | |||
* [[default settings|What are the default settings?]] | |||
* [[XPSP2ProbsTweaks|XP SP2/3, Win Vista]]: Are there special things that need to get attention on Windows XP Service Pack 2/3 and Windows Vista? | |||
* [[Troubleshoot.ConnectionTrouble|Shareaza uses too much bandwidth.]] <nowiki>(I can't use the Internet while Shareaza is running)</nowiki> | |||
* [[Troubleshoot.ConnectionTrouble|I get disconnected from the Internet when running Shareaza]] | |||
* [[Troubleshoot.Lockups|My computer locks up or crashes when using Shareaza]] | |||
* [[Troubleshoot.LibraryLockup|Shareaza locks up, when loading the Library]] | |||
* [[Troubleshoot.ErrorMessages|I get an error when running Shareaza]] | |||
'''Installation:''' | '''Installation:''' | ||
*[[Troubleshoot.InstallPath|Can't choose installation path]] | * [[Troubleshoot.InstallPath|Can't choose installation path.]] | ||
*[[Troubleshoot.InstallErrors|Errors that appear which may cause installation to fail]] | * [[Troubleshoot.InstallErrors|Errors that appear which may cause installation to fail]] | ||
'''Networks and connection issues:''' | |||
* [[BitTorrent|BitTorrent and Shareaza]] | |||
* [[FirewallGuide|I get a LowID on eDonkey servers]] | |||
* [[Troubleshoot.CantConnect|I have problems connecting to one or more P2P networks]] (This also includes also solutions to problems causing few search results or slow downloads.) | |||
** [[G2ConnectingGuide|G2 (Gnutella2) and gnutella connection guide]] | |||
** [[Troubleshoot.ManualConnection|Setting up a manual connection for Gnutella2 or gnutella]] | |||
** [[Troubleshoot.ManualConnectionWitheDonkey|Manually connecting to Gnutella2 (G2) using the eDonkey network]] | |||
* I don't pass the [[Shareaza Connection Test]]. See: [[FAQ.FirewallsRouters|Firewalls and routers]]. | |||
* [[Troubleshoot.MultipleRouters|I am using more than one router]] | |||
'''P2P links (URIs):''' | |||
* [[Troubleshoot.URIError|After uninstalling Shareaza, I get errors when clicking P2P links]] | |||
* [[Troubleshoot.URINotWorking|Shareaza is not handling P2P links even if I set the option]] | |||
'''Downloads:''' | |||
* [[OptimizeDownload|My downloads are slow or stopped]] | |||
* [[Troubleshoot.LostDownload|My downloads have disappeared from the Download window]] | |||
* [[Troubleshoot.DownloadError|My download's status displays an error]] | |||
* [[Troubleshoot.LibraryFileLocation|My download finished, but I dont see it my library]] | |||
* [[Troubleshoot.Fakefileundeletable|When we have downloaded a fake file and we try to delete it, it is used by an application]] | |||
* [[Troubleshoot.BytesBits|My download speed is displayed incorrectly]] | |||
* [[Troubleshoot.Verification|My download percentage goes backwards (98% complete won't finish]]) | |||
* [[Troubleshoot.TorrentStuck|My BitTorrent download seems to be stuck]] | |||
* [[Troubleshoot.TorrentStuck|I want to continue my BitTorrent download in another client]] | |||
'''User interface:''' | '''User interface:''' | ||
*[[Troubleshoot.HighCPU|Shareaza uses too many resources <nowiki>(high CPU and memory usage)</nowiki>]] | * [[Troubleshoot.HighCPU|Shareaza uses too many resources <nowiki>(high CPU and memory usage)</nowiki>]] | ||
*[[Troubleshoot.CantSortDownloads|In the new version of Shareaza, I can't sort downloads in the Transfer tab]] | * [[Troubleshoot.CantSortDownloads|In the new version of Shareaza, I can't sort downloads in the Transfer tab]] | ||
*[[Troubleshoot.FontSize|How to: Increase or decrease the font size]] | * [[Troubleshoot.FontSize|How to: Increase or decrease the font size]] | ||
'''Media Player:''' | '''Media Player:''' | ||
*[[Troubleshoot.VideoCodec|I don't see a picture when playing a video file]] | * [[Troubleshoot.VideoCodec|I don't see a picture when playing a video file.]] | ||
*[[Troubleshoot.AudioCodec|My music file has glitches in playback]] | * [[Troubleshoot.AudioCodec|My music file has glitches in playback.]] | ||
'''Misconceptions:''' | '''Misconceptions:''' | ||
*[[Troubleshoot.Email|Shareaza is sending Email]] | * [[Troubleshoot.Email|Shareaza is sending Email]] | ||
== See also == | |||
* [[FAQ]] | |||
* [[Manual|Shareaza Manual]] | |||
{{Nav1}} | |||
Latest revision as of 18:46, 14 February 2014
 Languages: |
[[::Troubleshoot|English]] • [[::Troubleshoot/de|Deutsch]] • [[::Troubleshoot/es|Español]] • [[::Troubleshoot/fr|Français]] • [[::Troubleshoot/he|עברית]] • [[::Troubleshoot/it|Italiano]] • [[::Troubleshoot/nl|Nederlands]] • [[::Troubleshoot/pl|Polski]] • [[::Troubleshoot/pt|Português]] • [[::Troubleshoot/ru|Русский]] • [[::Troubleshoot/zh-hant|中文(繁體)]] | e |
 Translation |
This page has new contents or important changes, and needs to be translated to other languages. | e |
Most common problems are answered here. Problems are separated by their respective category. If you do not see your problem in a certain category, check the Misconceptions category. Note, that the problem you are looking for might actually be a feature, rather than a bug of Shareaza, respectively a bug in a program outside of Shareaza, or maybe just a misinterpretation.
If your problem is not on this page, try using the search function in the forums. Less common questions are often answered there.
General:
- How to clear Incomplete folder from unused files?
- What are the default settings?
- XP SP2/3, Win Vista: Are there special things that need to get attention on Windows XP Service Pack 2/3 and Windows Vista?
- Shareaza uses too much bandwidth. (I can't use the Internet while Shareaza is running)
- I get disconnected from the Internet when running Shareaza
- My computer locks up or crashes when using Shareaza
- Shareaza locks up, when loading the Library
- I get an error when running Shareaza
Installation:
Networks and connection issues:
- BitTorrent and Shareaza
- I get a LowID on eDonkey servers
- I have problems connecting to one or more P2P networks (This also includes also solutions to problems causing few search results or slow downloads.)
- I don't pass the Shareaza Connection Test. See: Firewalls and routers.
- I am using more than one router
P2P links (URIs):
- After uninstalling Shareaza, I get errors when clicking P2P links
- Shareaza is not handling P2P links even if I set the option
Downloads:
- My downloads are slow or stopped
- My downloads have disappeared from the Download window
- My download's status displays an error
- My download finished, but I dont see it my library
- When we have downloaded a fake file and we try to delete it, it is used by an application
- My download speed is displayed incorrectly
- My download percentage goes backwards (98% complete won't finish)
- My BitTorrent download seems to be stuck
- I want to continue my BitTorrent download in another client
User interface:
- Shareaza uses too many resources (high CPU and memory usage)
- In the new version of Shareaza, I can't sort downloads in the Transfer tab
- How to: Increase or decrease the font size
Media Player:
Misconceptions:
See also
Navigation: ShareazaWiki > Troubleshoot