Troubleshoot: Difference between revisions

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{{box|Most common problems are answered here. Problems are seperated by their respective category. If you do not see your problem in a certain category, check the "[[#misconceptions|Misconceptions]]" category. Some "problems" may actually be features, outside of Shareaza, or maybe just a misinterpretation.
{{box|Most common problems are answered here. Problems are separated by their respective category. If you do not see your problem in a certain category, check the Misconceptions category. Note, that the problem you are looking for might actually be a feature, rather than a bug of Shareaza, respectively a bug in a program outside of Shareaza, or maybe just a misinterpretation.


If your problem is not on this page, try looking in the [http://shareaza.sourceforge.net/forums/ Shareaza Forums]. Less common questions are often answered there.}}
If your problem is not on this page, try using the search function in the {{Shareaza Forums|forums}}. Less common questions are often answered there.}}


'''General:'''  
'''General:'''  
*[[Clear Incomplete folder|How to clear Incomplete folder from unused files?]]
* [[Clear Incomplete folder|How to clear Incomplete folder from unused files?]]
*[[defaultsettings|What are the default settings?]]
* [[default settings|What are the default settings?]]
*[[XPSP2ProbsTweaks|XP SP2/3, Win Vista]]: Are there special things that need to get attention on Windows XP Service Pack 2/3 and Windows Vista?
* [[XPSP2ProbsTweaks|XP SP2/3, Win Vista]]: Are there special things that need to get attention on Windows XP Service Pack 2/3 and Windows Vista?
*[[Troubleshoot.ConnectionTrouble|Shareaza uses too much bandwidth.]] <nowiki>(I can't use the Internet while Shareaza is running)</nowiki>
* [[Troubleshoot.ConnectionTrouble|Shareaza uses too much bandwidth.]] <nowiki>(I can't use the Internet while Shareaza is running)</nowiki>
*[[Troubleshoot.ConnectionTrouble|I get disconnected from the Internet when running Shareaza]]
* [[Troubleshoot.ConnectionTrouble|I get disconnected from the Internet when running Shareaza]]
*[[Troubleshoot.Lockups|My computer locks up or crashes when using Shareaza]]
* [[Troubleshoot.Lockups|My computer locks up or crashes when using Shareaza]]
*[[Troubleshoot.LibraryLockup|Shareaza locks up, when loading the Library]]
* [[Troubleshoot.LibraryLockup|Shareaza locks up, when loading the Library]]
*[[Troubleshoot.ErrorMessages|I get an error when running Shareaza]]
* [[Troubleshoot.ErrorMessages|I get an error when running Shareaza]]
*[[Troubleshoot.RouterList|My router has problems with Shareaza]]
*[[FAQ.FirewallsRouters|Firewalls and routers]]
*[[Troubleshoot.MultipleRouters|I am using more than one router]]


'''Installation:'''
'''Installation:'''
*[[Troubleshoot.InstallPath|Can't choose installation path.]]
* [[Troubleshoot.InstallPath|Can't choose installation path.]]
*[[Troubleshoot.InstallErrors|Errors that appear which may cause installation to fail]]
* [[Troubleshoot.InstallErrors|Errors that appear which may cause installation to fail]]


'''User interface:'''
'''Networks and connection issues:'''
*[[Troubleshoot.HighCPU|Shareaza uses too many resources <nowiki>(high CPU and memory usage)</nowiki>]]
* [[BitTorrent|BitTorrent and Shareaza]]
*[[Troubleshoot.CantSortDownloads|In the new version of Shareaza, I can't sort downloads in the Transfer tab]]
* [[FirewallGuide|I get a LowID on eDonkey servers]]
*[[Troubleshoot.FontSize|How to: Increase or decrease the font size]]
* [[Troubleshoot.CantConnect|I have problems connecting to one or more P2P networks]] (This also includes also solutions to problems causing few search results or slow downloads.)
** [[G2ConnectingGuide|G2 (Gnutella2) and gnutella connection guide]]
** [[Troubleshoot.ManualConnection|Setting up a manual connection for Gnutella2 or gnutella]]
** [[Troubleshoot.ManualConnectionWitheDonkey|Manually connecting to Gnutella2 (G2) using the eDonkey network]]
* I don't pass the [[Shareaza Connection Test]]. See: [[FAQ.FirewallsRouters|Firewalls and routers]].
* [[Troubleshoot.MultipleRouters|I am using more than one router]]
 
'''P2P links (URIs):'''
* [[Troubleshoot.URIError|After uninstalling Shareaza, I get errors when clicking P2P links]]
* [[Troubleshoot.URINotWorking|Shareaza is not handling P2P links even if I set the option]]


'''Downloads:'''
'''Downloads:'''
*[[OptimizeDownload|My downloads are slow or stopped]]
* [[OptimizeDownload|My downloads are slow or stopped]]
*[[Troubleshoot.LostDownload|My downloads have disappeared from the Download window]]
* [[Troubleshoot.LostDownload|My downloads have disappeared from the Download window]]
*[[Troubleshoot.DownloadError|My download's status displays an error]]
* [[Troubleshoot.DownloadError|My download's status displays an error]]
*[[Troubleshoot.LibraryFileLocation|My download finished, but I dont see it my library]]
* [[Troubleshoot.LibraryFileLocation|My download finished, but I dont see it my library]]
*[[Troubleshoot.Fakefileundeletable|When we have downloaded a fake file and we try to delete it, it is used by an application]]
* [[Troubleshoot.Fakefileundeletable|When we have downloaded a fake file and we try to delete it, it is used by an application]]
*[[Troubleshoot.BytesBits|My download speed is displayed incorrectly]]
* [[Troubleshoot.BytesBits|My download speed is displayed incorrectly]]
*[[Troubleshoot.Verification|My download percentage goes backwards (98% complete won't finish]])
* [[Troubleshoot.Verification|My download percentage goes backwards (98% complete won't finish]])
*[[Troubleshoot.TorrentStuck|My BitTorrent download seems to be stuck]]
* [[Troubleshoot.TorrentStuck|My BitTorrent download seems to be stuck]]
*[[Troubleshoot.TorrentStuck|I want to continue my BitTorrent download in another client]]
* [[Troubleshoot.TorrentStuck|I want to continue my BitTorrent download in another client]]


'''P2P links (URIs):'''
'''User interface:'''
*[[Troubleshoot.URIError|After uninstalling Shareaza, I get errors when clicking P2P links]]
* [[Troubleshoot.HighCPU|Shareaza uses too many resources <nowiki>(high CPU and memory usage)</nowiki>]]
*[[Troubleshoot.URINotWorking|Shareaza is not handling P2P links even if I set the option]]
* [[Troubleshoot.CantSortDownloads|In the new version of Shareaza, I can't sort downloads in the Transfer tab]]
 
* [[Troubleshoot.FontSize|How to: Increase or decrease the font size]]
'''Networks:'''
*[[BitTorrent|BitTorrent and Shareaza]]
*[[FirewallGuide|I get a LowID on eDonkey servers]]
*[[Troubleshoot.CantConnect|I can't connect to a P2P network]]
*[[G2ConnectingGuide|G2 (Gnutella2) and Gnutella connection guide]]


'''Media Player:'''
'''Media Player:'''
*[[Troubleshoot.VideoCodec|I don't see a picture when playing a video file.]]
* [[Troubleshoot.VideoCodec|I don't see a picture when playing a video file.]]
*[[Troubleshoot.AudioCodec|My music file has glitches in playback.]]
* [[Troubleshoot.AudioCodec|My music file has glitches in playback.]]


'''Misconceptions:'''
'''Misconceptions:'''
*[[Troubleshoot.Email|Shareaza is sending Email]]
* [[Troubleshoot.Email|Shareaza is sending Email]]
 
== See also ==
* [[FAQ]]
* [[Manual|Shareaza Manual]]
 
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Latest revision as of 18:46, 14 February 2014

  Languages:

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  Translation

This page has new contents or important changes, and needs to be translated to other languages.

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Most common problems are answered here. Problems are separated by their respective category. If you do not see your problem in a certain category, check the Misconceptions category. Note, that the problem you are looking for might actually be a feature, rather than a bug of Shareaza, respectively a bug in a program outside of Shareaza, or maybe just a misinterpretation.

If your problem is not on this page, try using the search function in the forums. Less common questions are often answered there.


General:

Installation:

Networks and connection issues:

P2P links (URIs):

Downloads:

User interface:

Media Player:

Misconceptions:

See also



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